White List Us
Increasingly, ISPs are using filters to try and fight Spam for their customers'. Sometimes, they accidentally filter the e-mail that you want to receive (don't worry, all the porno and things you don't want will probably get through - the worst for this is Hotmail who we think is selling email addresses). To make sure that replies to your questions and any other support emails are not filtered into your "junk" or "bulk" folder, please add: oiopro.info
(the entire domain)
to your list of approved senders. Here's how: Hotmail: Place our email addresses (listed above) in your safe list. The safe list can be accessed via the "Options" link next to the main menu tabs. AOL: Place our email addresses (listed above) in your address book. Yahoo! Mail: If our reply is filtered to your 'bulk' folder, open the message and click on the link next to the "From" field. (you may also be able to select "not spam") Other providers: If our reply or other emails are being filtered, try adding our email addresses (listed above) or our reply's 'From' or 'Reply-to' address to your address book or contact list. If this option is not available, try moving the message to your 'inbox' or forwarding the message to yourself. If any subsequent support emails continue to be filtered, call or e-mail your ISP's tech support and specifically ask how you can be sure to receive all e-mail from our email addresses (listed above). Follow their instructions for white-listing us. Please make sure that your mail server or ISP is not accidentally keeping our reply and any support emails or information from you. Sorry for the inconvenience, but these circumstances are beyond our control. All we can do is work together with the ISPs to shut out spammers & help you get the email you want and need! |